These Terms and Conditions ("Agreement") govern the relationship between Stellar Grade Productions ("Company"), located in Mississauga, Ontario, and the client ("Client") engaging the Company's services for video and photo production.

1. Services Provided

1a.

Scope:

Company agrees to provide video and photo production services ("Services").

1b.

Custom Projects:

For projects that are not standard real estate productions or fall outside typical services offered, additional terms and conditions may be agreed upon as a separate contract in writing between the client and company.

1c.

Logistics:

Unless otherwise specified in writing, Company only engages in video & photo production services. Company is not responsible for other aspects of video production including but not limited to direction, script writing, organizing cast & additional crew, legal & contract work, licensing and marketing.

2. Booking, Rescheduling, and Cancellations

2a.

Booking:

Client agrees to schedule the Services in advance and adhere to the agreed-upon booking date.

2b.

Rescheduling or Postponement:

If Client requests to reschedule or postpone the Services within 24 hours of the booking, regardless of the reason, including weather conditions, Client shall pay a rescheduling fee of $100. This fee would be waived for commercial grade video shoots only if the weather conditions are not favorable.

2c.

Cancellations:

Cancellations made by Client less than 24 hours prior to the scheduled shoot date would result in a cancellation fee of a minimum $100, and maximum to be determined by the Company based on incurred costs and commitments made by the Company.

3. Revisions

3a.

Revision Requests:

Client may request reasonable revisions to the delivered materials within 48 hours of receipt. These revision requests will be at the discretion of the Company. Company will make best efforts to accommodate these revision requests promptly. Client is entitled to a maximum of 2 revisions.

3b.

Additional Revisions:

Additional revisions beyond the agreed-upon number may be subject to additional charges, at the discretion of the Company.

3c.

Music Preferences:

The Company retains sole discretion in selecting the music used in the production. Any preferences or specific music choices must be communicated and finalized prior to the scheduled shoot date. Requests for revisions to music selections will not be accommodated once editing has commenced.

4. Late Payments:

Payments not received within 48 hours of completion of services may incur a late fee of 3% of the outstanding balance per month.

5. Ownership and Usage Rights

5a.

Ownership:

Upon receipt of full payment, the Company grants the Client non-exclusive rights to utilize the video and/or photos solely for MLS marketing, the Client's social media, and print media exclusively related to the promotion of the specified property. Any further usage requires prior written agreement between the Company and Client and may be subject to additional fees.

5b.

Usage:

Client may not resell or transfer the rights granted herein to any third party without Company’s prior written consent.

6. Usage on Social Media

6a. The Client may cross-post the content on other accounts, excluding those affiliated with other media production companies or competitors of Stellar Grade Productions.

6b. The content must only be shared in the original format and final edit provided by the Company.

6c. If the final edit provided by the Company includes a logo, the Client agrees not to remove, edit, or cut out the logo from the video. If the video length constraints necessitate removal of the logo, the Client must notify the Company and refrain from posting the video unless approved by the Company or re-edited in consultation with the Company.

6d. Any modifications by the Client or third parties to add or remove parts of the content must be mutually agreed upon in writing with the Company and may incur additional charges.

6e. It is strictly prohibited for third parties to make re-edits of the content for posting purposes.

7. Termination

7a.

Termination by Client:

Client may terminate this Agreement by providing written notice to Company. In such cases, Client shall pay for all Services provided up to the termination date.

7b.

Termination by Company:

Company reserves the right to terminate this Agreement at any time for breach of terms by Client or for any other reasonable cause, with or without written notice.

8. Liability

8a.

Limitation of Liability:

Company's liability for any damages arising out of or in connection with this Agreement shall not exceed the total fees paid by Client to Company.

9. Confidentiality

9a.

Confidential Information:

Both parties agree to keep confidential any proprietary or confidential information disclosed during the term of this Agreement.

10. Miscellaneous

10a.

Governing Law:

This Agreement shall be governed by and construed in accordance with the laws of Ontario, Canada.

10b.

Entire Agreement:

This Agreement constitutes the entire understanding between Client and Company with respect to the subject matter hereof and supersedes all prior agreements, discussions, negotiations, and understandings, whether oral or written.

10c.

Waiver:

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

10d.

Severability:

If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will nevertheless remain in full force and effect.

11. Acceptance of Terms

By booking our services, Client acknowledges that they have read, understood, and agreed to these Terms and Conditions in their entirety.